Case Study Categories: Network | Healthcare
A Large Health Care Services Company needed voice and data network standards development to match their high QoS standards, as well as related network infrastructure services, for installations, new builds, remodels, MACs and support across 3,000 locations.
Challenge: Matching High QoS Standards with Voice & Data
A Large Health Care Services Company needed network standards development & maintenance across 3,000 U.S. locations, as well as network planning, installations, new builds, remodels and MACs. The care provider works with the highest standards of quality control, strict compliance adherence and high service level agreements (SLAs). Though, the network infrastructure planning and installation was fragmented with disparate local and regional providers for voice and data network services delivering on varied and extended turn times.
Solution: Develop & Document Network Standards
Working with key client team members, including project management, Datatrend demonstrated an understanding of the requirements and the internal operations, and Datatrend earned the relationship to develop and documented network standards, and train client teams. Datatrend also provided hardware suggestions and recommendations for streamlining processes for efficiencies and cost savings.
Datatrend provides ongoing network infrastructure and services for moves, adds and changes (MACs), new builds and remodels, for the remote offices and branch offices (ROBO) delivering patient care and home health services.
Result: Network Connectivity is Maintained across 3,000 Locations
The Datatrend network services assure that network connectivity is maintained across the 3,000 U.S. locations delivering patient care and services.
Datatrend delivered process standardization, corporate continuity, efficiencies, cost savings and minimized response times – ultimately reducing demands on the internal IT staff.
Datatrend was also cited as having the cleanest and most accurate quality of delivery upon walk through. And, Datatrend is trusted as an extension of the provider’s team to develop and deliver on the high standards for network infrastructure management.
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