A Georgia city was challenged with antiquated end-of-life servers running out of storage. Datatrend upgraded the city’s data center infrastructure to improve performance and capacity, migrate from physical to virtual, improve efficiency of managing the virtualized environment, and orchestrate shared workloads for a multi-city emergency response communications system.

Customer Profile

– Public Sector
– 651 Residents
– North America-Based

The Challenge

With antiquated end-of-life servers, a city in Georgia needed to update and virtualize their data center environment for more flexibility in provisioning workloads. Past IT vendors were unable to collaborate on goals, requirements, delivery, and support. The city was spending weekends conducting on-site maintenance and needed a simplified management process including server updates.

The Solution

A Datatrend data center architect performed multiple services to manage current and future workload demands of the new data center. Datatrend conducted discovery around initiatives/workloads, data use and growth, and system requirements. Additionally, we developed a roadmap and configured IT stack for current and future workloads, as well as provided guidance for managing the virtualized data center environment and installing and configuring a VMware vCenter. Datatrend worked closely with the city’s IT team managing Physical to Virtual (P2V) migration and system management training.

The Result

The city moved from paper and outdated technology to a high-capacity digital and virtualized environment as a result of Datatrend’s proactive and immediate response. They now have the capacity and performance to meet current and future workloads. The burden was removed from the city’s IT team via Datatrend’s remote provisioning and simplified management of the virtualized environment. Both the city and county now share a state-of-the-art emergency response system enabling dispatch to police, fire, and EMS. Additionally, an auto-dialing phone and text notification system for direct-to-citizen emergency communications has been implemented!