Summary

Seeking to add value to their solution package and streamline sales and delivery, a telecommunications VoIP solution provider engaged Datatrend to install a purpose-built appliance solution as a pre-configured, pre-tested blade and rack server/storage infrastructure.

Customer Profile

– Telecommunications Industry
– Serves 255+ Million Customers
– 51,000+ Employees Worldwide
– North America-Based

The Challenge

A telecommunications VoIP solution provider, offering a comprehensive portfolio of communications applications from a common network platform, sought to streamline sales and delivery for faster deployment and leverage by telco carriers. Their portfolio included IP PBX/Centrex, mobile PBX, business line, trunking, and consumer solutions.

The Solution

Datatrend, partnering with an ISV, delivered a purpose-built appliance solution to simplify installation and configuration of the applications suite offering ongoing supporting and supplemental warranties. We installed purpose-built appliance solution as a pre-configured and pre-tested blade and rack server/storage infrastructure, designed specifically for the client’s VoIP application platform. Additionally, Datatrend provided support from pre-production installation through transition into service.

The Result

Datatrend’s purpose-built and performance-tuned appliance delivers fast Time-to-Value (TtV). The solution has carrier-grade interoperability, back office functions, redundancy, scalability, improved management, security, and cost-reduction advantages. Datatrend is now a trusted turnkey infrastructure and services provider to the client through friction-free deployments to service providers, providing video, fax, voice and email communications for businesses and consumers worldwide.