Why You Should Understand What’s In Your Data Center

IT organizations of all sizes want to implement IT service management (ITSM) to provide more value for their clients and users. The key to successful ITSM is gaining full visibility into your data center environment so you know what assets you are working with.

Today, achieving a holistic view of technology assets is challenging because many applications are located in the cloud or at the edge of the network.

Not knowing what hardware and software you have in your environment introduces security and financial risk. You can’t manage or protect systems if you don’t know they exist. Your company also needs to understand interdependencies between assets to manage them properly.

BMC Discovery (ADDM) automates the process of asset discovery and dependency mapping. Datatrend partners with BMC to provide customers with certified implementation, consultation, and support through our BMC Discovery Center of Excellence. If you feel like you don’t have the full picture of what’s going on in your technology environment, you aren’t alone.

Talk to a data center expert.

What Is BMC Discovery (ADDM)?

BMC Discovery (ADDM) is a digital enterprise management solution that automates application discovery and dependency mapping. With BMC Discovery, your company can obtain a holistic view of all data center assets and the relationships between them.

BMC Discovery automatically locates the hardware and software in your data center, uncovers configuration and relationship information, and maps applications. The solution creates a full view of assets through:

  • Discovery to obtain information about hardware and software
  • Reasoning which infers information about assets and their hosts
  • Datastore which allows you to search for assets
  • CMDB sync to maintain a single source of truth for data related to assets
  • Start-anywhere application modeling to choose entry points based on the user’s view
  • Big discovery for a fresh view of asset data

BMC Discovery provides fast, accurate, and secure visibility into assets and their dependencies, whether they are located on-premises or in the cloud, even if your company has a multi-cloud environment.

Features of BMC Discovery include:

  • Ability to view assets and dependencies through a single pane of glass
  • Security operations for threat detection and prevention
  • Ability to start mapping from any type of information
  • Predictable change and configuration management

BMC Discovery has helped its customers save money and see a return on investment in the solution. Organizations can better understand their infrastructure and application costs to manage their budget.

The tool enables companies to identify weak points in their infrastructure and security vulnerabilities to prevent problems and to bounce back quickly when issues arise. Understanding assets and their dependencies also helps businesses plan for future digital transformation initiatives.

Effective implementation of the tool is critical to its success, and Datatrend has the expertise and experience to deploy your BMC solution successfully.

Datatrend’s BMC Discovery Center of Excellence

Datatrend is BMC Software’s longest-serving Discovery partner, dating back to before BMC acquired Tideway Systems. We are known within BMC for having the real-world discovery experience and best practices necessary for successful BMC Discovery implementations.

As the top BMC partner, Datatrend has developed a BMC Discovery Center of Excellence. Our experts provide consulting, system implementation, and staff augmentation for BMC’s suite of tools.

Our BMC Discovery Practice provides the following services:

  • Removal and replacement of decommissioned servers
  • Security and compliance audits
  • CMBD population
  • Reference to application mapping
  • Root cause analysis

Benefits include:

  • Decreased operating expenses and energy usage
  • Reduced troubleshooting and repair time
  • Automated audits on your environment
  • Elimination of the need to manually document your IT infrastructure
  • Maintaining app uptime

We can also help you implement and optimize BMC Atrium for configuration management database (CMDB). CMDB ensures that, after discovery, your company has one source of truth for data related to assets and their dependencies so you can keep track of your technology investments and manage change.

As the go-to BMC Discovery partner, we can turn BMC implementation failures into success stories.

Request a BMC Discovery Consultation.